The brand new SAP Services and Support e book clarifies SAP's choices in a clear, comprehensible way and addresses variations concerning the necessities of new shoppers and seasoned customers.
Take note: Support requests are supposed for schedule jobs in the cloud items, that happen to be unrelated to unexpected support delays or disruptions.
Get insights into how this ERP-centric strategy ensures traceable and auditable carbon facts whilst furnishing actual-time environmental and financial affect analysis to empower smarter company selections.
Rimini Support™ for SAP completely supports your SAP application — which include customizations and all tax, lawful, and regulatory updates — at a price savings of up to 90% on your total present SAP support fees, liberating up vital IT money for innovation.
Services Degree Reporting facilitates a periodic reporting on several kinds of specialized indicators which might be applicable for your adherence to the unique services degree agreements (SLAs) in programs and business enterprise procedures of one's Resolution landscape.
"I might say we'd like 30 to 40 percent much less time to get our work done, all thanks to Jet. Fixed belongings, such as, utilized to acquire 50 percent per day; now Jet does that instantly. That's amazing.”
Regardless of whether you might want to track historical info or capture authentic-time information Sunrise ITSM contains strong reporting solutions.
Can I refer again towards the chat session data in a later time? Indeed, the chat transcript and all attachments are going to be recorded within your scenario log for your ease.
In case you are an on-premise purchaser, be sure your distant relationship is open up and supply particular, valid conversation knowledge. See SAP Know-how Foundation Article 2633442 for particulars.
SAP Ariba cloud well being which identifies and resolves issues that effect the tip person working experience prior to They can be claimed by our customers.
The adjustment isn't going to depict an increase in list costs for SAP support choices. Afflicted shoppers and companions is going to be notified in accordance With all the respective locally agreed contractual stipulations. Read the entire assertion in English or German.
Scheduled appointments need at least forty read more eight hours notice to permit engineers to organize for your session. See our FAQ For additional facts.
Should you have any questions on these or other support subject areas, please don't hesitate to Make contact with CIC.
If at any phase in the SAP computer software lifestyle cycle you need to need to vary your running program and/or database, the SAP OS/DB Migration Look at optimally prepares you for An effective migration and supports smooth ongoing operations on the new System.